Enterprise technology, information, and infrastructure refers to the concept of information technology (IT) resources and data that are shared across an enterprise. Embodied in this concept are technical efforts such as infrastructure engineering for building, managing, and evolving shared IT; IT or infrastructure operations for administering and monitoring the performance of the IT service being provided to the enterprise. IT strategy encompasses IT portfolio management and IT governance that enable this concept to function effectively.
The key to managing technical expectations is knowing the technology and its applicability and having the trust of the sponsor as well as the various stakeholders. We are expected to understand the systems engineering principles to be applied to the enterprise-level IT programs they support, in addition to understanding the larger enterprise context in which the programs operate.
We support enterprise architecture, technical evolution, preliminary design of infrastructure components, implementation, monitoring and operations of infrastructure, and technical governance in specific areas of:-